Delete your account.

Delete specific data without deleting your account

You can remove a profile photo, hide played places, disconnect contact matching, and change notification or messaging choices directly in CREW settings. Disconnecting contact matching deletes the saved matching fingerprints and contact suggestions without changing your existing crew relationships.

For another specific-data request, email landon@dinkville.com from the address on your account and identify the data you want removed. We may ask you to verify account ownership. Requested data is removed from the live service after verification; limited copies may remain temporarily in the encrypted, access-restricted backups described below and are not used for another purpose.

What happens after deletion

Your active CREW account and associated personal data are removed from the live service. Limited copies may remain temporarily in encrypted, access-restricted disaster-recovery backups and are not used for any other purpose. Daily recovery copies are retained for up to 35 days, and one monthly recovery point may be retained for up to 400 days. A one-way deletion record prevents a restored copy from returning your deleted account to active use. Records that CREW is legally required to retain may be kept only for the required period.

Need help?

Email landon@dinkville.com. Never send a password, one-time verification code, Social Security number, or tax ID in an account-deletion request.