WE’RE HERE TO HELP
CREW Support
Help for the CREW website, iOS app, Android app, and messaging experience.
Contact CREW
Email landon@dinkville.com with your username and a short description of what happened. Never email a one-time verification code, password, Social Security number, or tax ID.
Account and access
CREW uses one-time codes sent to the verified phone number for account access. If a code does not arrive, confirm the number, wait briefly before requesting another, and check whether your carrier blocks short-code or application messages. Contact us if you no longer control the number connected to your account.
Notifications and texts
Manage push, email, SMS, contact matching, and game-notification categories inside CREW Notification Settings. Reply STOP to stop recurring CREW texts or HELP for messaging help. One-time account verification codes remain available even when recurring SMS notifications are off.
Delete an account
Open Account Settings in CREW and choose Delete account, or use our public account deletion page if you no longer have the app.
Safety, privacy, or abuse
On a player profile in the CREW app, choose “Report or block this player” to send a private report or immediately prevent future profile and crew contact. You can also email us promptly if you encounter harassment, impersonation, misuse of personal information, an unsafe public listing, or an account-security concern. Include links or screenshots when it is safe to do so. For emergencies, contact local emergency services.
Policies
Privacy Policy · Terms of Service · Text Messaging Terms · Optional SMS opt-in